Dear Linux Users, Kimberly-Clark Doesn’t Want Your Business

I became a father this past June. If you're a regular reader of my site, you've probably noticed my decrease in posting frequency since then. Much of the time that used to be spent tinkering with Linux is now spent changing diapers, buying diapers, feeding my daughter, etc.

Both Pampers and Huggies have rewards programs where you collect codes from the packaging to accumulate points. These points can then be redeemed for free products by registering for the program on their websites. Everything works fine on the Pampers website, but when you try to visit the website for Huggies Enjoy the Ride Rewards program, you are greeted with a page telling you that Linux is not supported.

OK, no big deal. Just change the user agent string in Firefox and try again.

Um, no. The genius web devs decided that they also needed to verify that you have the proper version of Flash installed for your spoofed OS. It looks like the web developers for Kimberly-Clark, makers of Huggies diapers, worked hard to keep us Linux users out.

Well, you can decide what you want to do. This Linux dad is going to buy Pampers products from now on.

Comments

5 Responses to “Dear Linux Users, Kimberly-Clark Doesn’t Want Your Business”

1. Ahmad Amr says:

   October 28, 2010 at 10:09 AM

   Although we don't have their products in Egypt, but I totally agree with your point and action, but I guess you should do one more thing: Send them feedback and tell them about your problem, maybe it's one stupid developer's decision, not the business owner's one

   Reply
   • Linerd says:

     October 28, 2010 at 10:17 AM

     Yes, I sent them feedback last night. They are running a survey on their website right now, at least if you go to the US version http://huggies.com/en-US. The survey address is http://www.crm-metrix.com/kclarkworld/sc/hgs/huggiessc09/tscreen.asp

     Reply
2. dar says:

   October 29, 2010 at 6:38 PM

   Pampers ALERT
   g'day prof Linerd,
   -please be forewarned :
   Short URL: http://con.st/10004957
   parenting
   New Dry Max Pampers Causing Rash, Burns, Sores, Boils?
   http://www.google.ca/search?q=pampers+burns%2Crash&ie=utf-8&oe=utf-8&aq=t&rls=com.ubuntu:en-US:unofficial&client=firefox-a
   cheers

   Reply
3. socialflea says:

   November 19, 2010 at 7:54 AM

   I got it to work by using the user agent Opera/9.0 (Macintosh; PPC Mac OS X; U; en)

   Reply
4. RavenHound says:

   March 9, 2011 at 2:18 AM

   Like socialflea, I got it to work by using"
   "Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.8.0.3) Gecko/20060426 Firefox/1.5.0.3"
   since Mac and Linux are on the same Flash version #

   Reply